Cancellations can be made up to 48 hours (2 days) before the scheduled appointment time, and a refund can be requested.
Cancellations made within 48 hours of the appointment will not be refunded.
Appointments can be rescheduled up to 48 hours before the scheduled time by selecting the “Change/Cancel Appointment” button and choosing a new time from the calendar.
Within 48 hours of the appointment, you can request a new time directly from the practitioner. Rescheduling is not guaranteed and is at the practitioner’s discretion. If it cannot be arranged, no refund will be issued.